Consumer Health Partnerships


The podcast where health care meets human care.

Episode 9:
Building Bridges: The impact of the MND Lived Experience Network in Australia


with
Jane Simpson and Julie Labra

In this episode of Consumer Health Partnerships, we speak with MND Ambassador and Chair of MND Research Collective Lived Experience, Jane Simpson, and Julie Labra, Project Manager - National Lived Experience Model at MND Australia about the National Motor Neurone Disease Lived Experience Network, a pioneering initiative aimed at bridging the gap between professionals in the healthcare sector and those with lived experience of Motor Neurone Disease (MND).

Jane and Julie discuss the importance of incorporating lived experience into healthcare projects, sharing insights from the development and implementation of the Lived Experience Network. They explore the challenges faced by MND patients and caregivers, the project's co-design process, and the profound impact on both consumers and professionals engaged in the network.

Key Takeaways: 

    • Empowering Collaboration: The National MND Lived Experience Network connects people with lived experience to professionals, fostering collaboration.
    • Shaping Healthcare Priorities: Lived experience brings a valuable perspective to healthcare projects, often highlighting priorities that differ from those of healthcare professionals.
    • Effective Engagement: Lived experience participants require clear objectives, sensitivity to time commitments, and consideration of individual circumstances and abilities.
    • Enhancing Projects: Co-design processes benefit projects by incorporating diverse input, leading to more effective and inclusive outcomes.
    • Shifting Culture: The initiative has shifted the culture in organisations like MND Australia and FightMND with valuing consumer involvement in core business activities.

Listen to Consumer Health Podcasts on Spotify and Apple Podcasts.

Click to listen to this episode on your favourite podcast player.

Episode Links & Further Reading...

The Fundamentals of Partnering with Consumers

Feb 04, 2025

The Fundamentals of Co-design in Healthcare

Nov 25, 2024

View All Blog Articles

Ready to start making real PX-led change in your practice?


Check out our range of patient experience (PX) improvement learning resources and courses.

Receive 20% off the full price when you quote PODCAST at the checkout!

Learn more

Never miss an episode of Consumer Health Partnerships!

Enter your details below to join our PX Factor e-newsletter list and get all the latest news on patient experience improvement, consumer engagement and alerts about new episodes of the Consumer Health Partnerships podcast.

Consumer Health Partnerships is a podcast for healthcare stakeholders that spotlights the synergistic power of partnering with consumers to share a human-centred health system. We share inspiring stories and practical strategies from healthcare professionals at the forefront of embracing a human-centred approach to patient experience and a patient-centred approach to patient experience and co-design. We are redefining care by respecting their patients’ equal place in conversations about their health. Click here to listen to discover more episodes.

The Consumer Health Partnerships podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Click here to learn more.

Let's get social!

Follow Patient Experience Agency on LinkedIn and Facebook