In this episode of Consumer Health Partnerships, we speak with Belinda Swan from the Australian Government Department of Health and Aged Care and Harry Iles-Mann, Consumer Representative Advisor to the Digital Health Branch who discuss the My Health Record project and the importance of consumer partnerships in digital health initiatives.

Belinda Swan sheds light on the My Health Record project exploring the project's goals to modernise the system, improve health interoperability, and encourage greater use by healthcare providers and consumers. Harry Iles-Mann discusses his journey from healthcare consumer to advisor, sharing insights on consumer advocacy and the significance of lived experience in shaping digital health solutions. They delve into how incorporating consumers' perspectives leads to more effective healthcare policies and practices.

Key Takeaways: 

• • My Health Record Overview: My Health Record is Australia's consumer-controlled electronic health record system designed to improve access to and sharing of health information
  • Consumer Involvement: Engaging consumers in the early stages of healthcare projects ensures that solutions are genuinely aligned with their needs
  • Partnership Approach: The collaboration between the Digital Health Branch and consumer representatives like Harry Iles-Mann fosters a culture of trust and innovation in healthcare
  • Practical Strategies: Highlighting the practical aspects of embedding consumers in health projects, such as flexible work arrangements and ensuring secure documentation processes
  • Advocacy and Impact: Harry's role has significantly influenced how the Digital Health Branch approaches consumer partnerships, aiming for policies that reflect real consumer needs