Consumer Health Partnerships


The podcast where health care meets human care.

Episode 6:
Collaborative Efforts in Preterm Birth Prevention


with
Melanie McKenzie and Dr. Chayel Klein

In this episode of Consumer Health Partnerships, we speak with Melanie McKenzie from Harrison's Little Wings and Dr Chayel Klein an Obstetrician at the Royal Brisbane and Women's Hospital, on the Preterm Birth Prevention Collaborative. 

Melanie McKenzie and Dr Chayel Klein explored the collaborative efforts to reduce preterm and early term births through consumer engagement and innovative practice changes.

Along with the importance of involving consumer representatives in healthcare projects to have patient-focused outcomes, they also discussed the challenges and successes of the Royal Brisbane and Women's Hospital's initiative, the impact of the discontinuation of the Foetal Fibronectin test, and the broader systemic issues in women’s health. 

Key Takeaways: 

    • Consumer involvement: Involving consumer representatives prioritises patient needs and personal experiences in healthcare projects
    • Effective communication: Early and consistent communication with consumers is crucial for effective feedback and engagement
    • Clear project goals: Clear project goals and remuneration helps new participants feel valued and committed to the project
    • Test discontinuation impact: The discontinuation of the Foetal Fibronectin test could impact rural services significantly
    • Partnership and goal-setting: Effective partnerships with consumer organisations and realistic goal-setting are essential for successful healthcare projects and achieving desired outcomes.

Listen to Consumer Health Podcasts on Spotify and Apple Podcasts.

Click to listen to this episode on your favourite podcast player.

Episode Links & Further Reading...

The Fundamentals of Co-design in Healthcare

Nov 25, 2024

The Fundamentals of Patient Journey Mapping

Jun 25, 2024

Exploring the Six Stages of Patient Engagement in Healthcare

Sep 15, 2023

View All Blog Articles

Ready to start making real PX-led change in your practice?


Check out our range of patient experience (PX) improvement learning resources and courses.

Receive 20% off the full price when you quote PODCAST at the checkout!

Learn more

Never miss an episode of Consumer Health Partnerships!

Enter your details below to join our PX Factor e-newsletter list and get all the latest news on patient experience improvement, consumer engagement and alerts about new episodes of the Consumer Health Partnerships podcast.

Consumer Health Partnerships is a podcast for healthcare stakeholders that spotlights the synergistic power of partnering with consumers to share a human-centred health system. We share inspiring stories and practical strategies from healthcare professionals at the forefront of embracing a human-centred approach to patient experience and a patient-centred approach to patient experience and co-design. We are redefining care by respecting their patients’ equal place in conversations about their health. Click here to listen to discover more episodes.

The Consumer Health Partnerships podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Click here to learn more.

Let's get social!

Follow Patient Experience Agency on LinkedIn and Facebook